Policies

Ordering Mailbox Plaques

 

Send us an email with your:

1. material choice

2. the template name

3. what you want in text box A

4.what you want in text box B

5. a high-quality photo for the image box

6. the address to ship the product to

 

We will send you an order confirmation email within 72 hours. You must reply to the email to confirm your order. Once the confirmation process is complete, the product will be shipped to the address provided.

Regulations

 

Custom orders are non-returnable, non-refundable, and non-cancelable.

 

Shipment time may vary on the availabilty of the material and random acts of God.

 

Pinnacle Harbor will not be held responsible for product or shipping if installed incorrectly.

 

Once ordered, all orders are final.

 

Pinnacle Harbor will accept for imediate and full credit of items shipped incorectly if returned in 30 days or any item damaged during delivery, however, you must contact Pinnacle Harbor to notify them of the damage within 24 hours of delivery.

 

25% restocking on stocked items if returned by owner's expense within 30 days. Must be in original packaging and in protective covering.